We offer our experience in customized solutions for Call / Contact Center management and other VoIP services for your company.

Advantages for your business.

Unlimited Communications

Take advantage of all the benefits of modern communications in your business, from global connectivity to virtual assistant, multiple languages, and much more.

Your Call Center, Your Rules

Take advantage of the unique benefits of operating your own Call Center at your physical location and/or with remote agents, including all analytical and statistical reports for effective decision-making and marketing management.

Cost reduction

Enjoy massive cost reductions on phone calls and Call Center expenses using your own infrastructure and utilizing local providers for the acquisition of phone lines anywhere in the world.

IP/PBX and digital lines.

IP/PBXs are much more robust and expandable solutions than conventional analogue PBX systems and are limited only by the resources assigned to them.

Technical advantages:

Internal and external extensions.
Queues, ring groups, time zones, virtual secretary, programmable features, customizable multi-language audio, voicemail, and many more.
Detailed call and event reports.
Support for multi-site interconnection.
Compatible with national and international PSTN, SIP and/or E1 telephone line providers.
and much more.

Call / Contact Center.

In the digital age, effective customer communication isn't just a competitive advantage; it's a necessity. We've embraced this premise by evolving beyond conventional customer service solutions to offer a robust, multi-channel platform that transforms the way your company interacts with its audience.

Automatic call from a list of numbers.
Running multiple simultaneous campaigns.
Tracking the agent assigned to a call.
Predictive dialer and care script storage.
Form entry and call scheduling.
Call Activity and Callback Reports Login
Campaign monitoring module
Statistical reports, breaks, and call details.
Call reports by hour, agent, and wait time.
Real-time monitoring of agents, campaigns, and trunks.

Frequently Asked Questions

Is it necessary to purchase additional licenses?

No, all the previously mentioned features are included in the cost.

Are all phone lines compatible?

The PBX is compatible with any type of telephone line that supports the SIP protocol, whether through the Internet or national providers. If your lines are analog PSTN or E1, there is external equipment capable of converting them to SIP protocol.

Do remote extensions have an additional cost?

No, this feature is included in the PBX and does not require additional licensing.